Real Answers to Your Lip Balm Tube Questions

1. Can you do the transparent silicone head (like Rhode)?

The Short Answer: Yes, we do. The Detail: We know this is a huge trend right now. We have specialized molds for soft transparent silicone applicators that allow the balm to glide on smoothly. We also offer slanted tips, roller balls, or standard screw caps. If you have a specific reference photo, just send it over—we can likely match it.

2. Let's talk quantity: What is the real MOQ?

The Standard Rule: Usually, factories ask for 10,000 units per SKU. The SampoX Flexibility: We understand 10k is a lot for a new launch.

• Can we start lower? Yes, for many models, we can accept 5,000 units.

• Can we split it? If you order 5,000 units, we can often split it into 2 designs (2,500 + 2,500) as long as the tube dimension is the same. Just ask our sales team if your specific artwork qualifies for this split.

3. Safety First: Do you have the EU compliance reports?

Absolutely. We know safety is a deal-breaker, especially if you are filling in Europe. We've heard the horror stories about microbiological issues from cheap suppliers.

• Our Promise: We support MSDS, REACH, and RoHS testing. We can send these reports directly to your filling manufacturer to verify the microbiological quality and material safety before you even pay a deposit.

4. Design Files: A Warning for Canva Users

The Issue: Many clients send us designs made in Canva exported as JPG or standard PDF. Please avoid this if possible.

• Why? When we print, bitmap images (JPG/PNG) get blurry and text looks jagged.

• The Fix: We need Vector files (AI, SVG, or Print-Quality PDF).

• Pro Tip: If you design in Canva, please export your file as "SVG". This format automatically converts your text to "outlines," keeping it sharp and crisp for our printing machines.

5. Do you handle the boxes too?

Yes. It is actually safer to order the Tube + Box together from us.

• Why? We make sure the box size is calibrated exactly to the tube size (accounting for the cap height). No loose rattling, no tight fits. We can send you a pre-production sample of the full set to approve before mass production.

Still have a question? [Contact Our Support Team]